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CLIENT CHARTER OF LICENSING UNIT, KUBANG PASU DISTRICT COUNCIL

  • A complete application for business licence will be processed and the result issued within 5 working days.
  • A complete application for high-risk business licence will be processed and referred to the technical department and the result issued within 8 weeks of working days.
  • Application for hawker licence / permit will be processed and the result issued within 10 working days.
  • Application for Banner and streamer Installation permit is processed and approved within one day and advertisement licence application within 14 working days.
  • A complete application for stall licence will be processed and the result issued within 14 working days.

 

CLIENT CHARTER OF PUBLIC RELATIONS DIVISION, KUBANG PASU DISTRICT COUNCIL

  • Each complaint will be resolved within 1-21 working days (for complaints that do not involve financial allocation)

 

CLIENT CHARTER OF ADMINISTRATIVE DIVISION, KUBANG PASU DISTRICT COUNCIL

  • To process leave applications for permanent / contract / part-time staff within 2 days from the date of application.
  • To meet complete application for stationery items from the divisions within 2 working days.
  • To prepare call to meetings for council meetings within 7 days before the date of the meeting.
  • To reply immediately to correspondence pertaining to the council administration within 3 days.