Statistik penggunaan perkhidmatan dalam talian bagi bulan Januari hingga Disember tahun 2018
|
BIL.
|
Perkhidmatan Online
|
JAN.
|
FEB.
|
MAC
|
APRIL
|
MEI
|
JUN
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas |
6
|
-25%
|
6
|
0
|
37
|
-46%
|
62
|
68%
|
48
|
85.42%
|
70
|
85.71%
|
|
2.
|
e-Borang |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
3.
|
e-Bayaran |
717
|
-
|
657
|
-
|
396
|
-
|
310
|
-
|
554
|
-
|
364
|
-
|
|
4.
|
OSC Online |
24
|
87.50%
|
8
|
75%
|
28
|
100%
|
23
|
69.57%
|
17
|
100%
|
17
|
35.29%
|
|
5.
|
MYSMS |
0
|
0 |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
6.
|
Aduan Sisa |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
7.
|
Aduan e-idaman |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
JUMLAH
|
747 | 62.5% | 665 | 75% | 424 | 54% | 333 | 137.57% | 571 | 100% | 447 | 121.0% | |
|
BIL.
|
Perkhidmatan Online
|
JULAI
|
OGOS
|
SEPT.
|
OKT.
|
NOV.
|
DIS
|
||||||
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
HIT
|
%
|
||
|
1.
|
Aduan & Maklumbalas |
81
|
28.57% | 65 | -16.92% | 55 | 9.84% | 77 | 24.68% | 68 | 17.65% | 78 | 19.09% |
|
2.
|
e-Borang | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
3.
|
e-Bayaran |
356
|
-
|
1205 | - | 345 | - | 279 | - | 0 | 0 | 0 | 0 |
|
4.
|
OSC Online | 37 |
78.38%
|
24
|
95.83%
|
15
|
73.33%
|
30
|
100%
|
24
|
100%
|
25
|
40.00%
|
|
5.
|
MYSMS |
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
6.
|
Aduan Sisa |
0
|
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
7.
|
Aduan e-idaman |
0
|
0
|
0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
|
JUMLAH
|
435
|
106.95%
|
89
|
78.91
|
70
|
63.49
|
386
|
124.68%
|
92
|
117.65%
|
25
|
40.00%
|
|
* Maklumat sedang dikemaskini
